reze88 Terms and Conditions of Use

1. Acceptance of Terms

By accessing, registering or using any part of the reze88 platform — including the website, mobile application or related services — you hereby acknowledge that you have read, understood and agreed to be bound by these Terms and Conditions, as well as all related policies published by reze88 from time to time.

If you do not agree with any part of these terms, you are not permitted to use the reze88 platform. Continued use following any amendment to the terms means you accept the amended terms.

2. Account Eligibility and Registration

To register and use reze88 services, you must meet all of the following eligibility requirements:

• Be at least 21 years of age on the date of registration
• Not be prohibited from participating in online gambling activities under any laws or regulations applicable to you
• Register in a personal capacity and not on behalf of any third party
• Provide accurate, complete and current information during the registration process
• Not hold more than one active account at any time

reze88 reserves the right to request identity verification documents at any time, including a copy of the national identity card (MyKad), passport or other relevant supporting documents. Failure to submit the requested documents within the specified timeframe may result in temporary suspension or termination of the account.

Each user is fully responsible for maintaining the confidentiality of their account password. Any activity that occurs under your account is your own responsibility. Please contact our customer support immediately if you suspect any unauthorised use of your account.

3. Deposits, Withdrawals and Payment Methods

reze88 supports a range of deposit and withdrawal methods suited for Malaysian players, including Touch 'n Go eWallet, DuitNow, FPX Online Banking, Boost, ShopeePay, as well as cryptocurrencies such as USDT, BTC and ETH.

All financial transactions are subject to the following conditions:

• Minimum deposit per method is RM30
• Minimum withdrawal is RM100 per transaction
• Withdrawal funds are processed within 15 minutes to 2 hours
• All transactions must be made through a method registered under the same user's name
• Using another person's account or payment method is prohibited

reze88 reserves the right to request additional verification before processing any withdrawal. This includes identity verification and proof of source of funds to comply with international financial compliance requirements. Withdrawal requests may be delayed while the verification process is carried out.

All amounts shown on this platform are in Malaysian Ringgit (RM / MYR) unless stated otherwise. Exchange rates for cryptocurrency transactions are based on the current market rate at the time the transaction is processed.

4. Bonus and Promotion Terms

All bonuses and promotions offered by reze88 are subject to specific wagering requirements. Users are required to understand and comply with these terms before accepting any bonus.

General terms that apply to all bonuses are as follows:

• Each player is eligible to receive one welcome bonus only
• Bonuses cannot be converted to cash or transferred to another player
• reze88 reserves the right to withdraw a bonus if there is evidence of abuse or fraud
• Wagering requirements must be met within the timeframe specified for each promotion
• Some games may not count towards meeting bonus wagering requirements

The reze88 VIP Programme offers weekly cashback starting from Bronze up to Diamond level. Cashback rates range from 0.2% to 0.8% depending on membership tier. Full VIP programme terms are available in your account section after logging in.

5. Game and Betting Rules

The reze88 platform offers a range of game types including slots, live casino, sportsbook, live sports betting and instant games. Each game category has its own rules that apply during a gaming session.

The following are considered violations of game terms and may result in the cancellation of winnings or account termination:

• Use of automated software, bots or any unauthorised method to alter game outcomes
• Account collusion or cooperation between players to exploit bonuses or game systems
• Attempts to manipulate or defraud the reze88 payment system or game system
• Betting on behalf of another person or using funds obtained unlawfully

reze88 uses a certified random number generator (RNG) to ensure the fairness of all games. Results produced by the system are final and cannot be disputed unless there is a verifiable technical failure.

In the event of a technical disruption during a game, reze88 reserves the right to cancel or suspend the affected round. Any wagered funds affected will be returned to the player's account balance.

6. User Responsibilities

As a user of the reze88 platform, you agree to use this service in a responsible and lawful manner. You are not permitted to:

• Use the platform for fraud, money laundering or any unlawful activity
• Upload or distribute any content containing malware, viruses or damaging code
• Disrupt or compromise the security or integrity of the reze88 system
• Sell, transfer or purchase a reze88 account from another party
• Make false claims to the customer support team

Users are fully responsible for ensuring that their participation in gambling activities is in accordance with the laws and regulations applicable in their area of residence. reze88 does not provide legal advice and is not responsible for any legal consequences arising from a user's use of the platform.

7. Privacy and Data Protection

reze88 collects, processes and stores users' personal data in accordance with our Privacy Policy. By using this platform, you consent to the collection and processing of your personal data as described in the reze88 Privacy Policy.

Personal data collected includes but is not limited to full name, email address, mobile phone number, bank account information and transaction records. All this data is protected with SSL encryption and handled in accordance with international security standards.

reze88 will not sell or disclose users' personal data to third parties for marketing purposes without user consent. Disclosure to third parties only occurs under circumstances set out in our Privacy Policy, including legal compliance requirements and reporting obligations to relevant regulatory bodies.

8. Account Termination and Restriction

reze88 reserves the right to suspend, restrict or terminate any user's account for the following reasons:

• Violation of any part of these Terms and Conditions
• Suspected or confirmed fraud, money laundering or any unlawful activity
• Failure to submit requested identity verification documents
• Use of multiple accounts or shared accounts
• Instructions from authorities or law enforcement bodies

Users whose accounts are terminated due to a breach of terms will not be eligible for a refund of any bonus balance that has not yet met its wagering requirements. Valid cash balances will be returned after all security and compliance checks have been completed.

Users may also request to close their own account at any time by contacting reze88 customer support. Self-exclusion requests for responsible gambling purposes will be processed promptly.

9. Limitation of Liability

To the extent permitted by applicable law, reze88 is not liable for any indirect, incidental, special or consequential losses arising from or related to the use of this platform.

reze88 does not guarantee that the platform will operate without interruption or be free from errors. Although we make every effort to ensure consistent platform availability, scheduled or unscheduled maintenance may cause service disruptions from time to time.

In situations requiring unplanned service downtime, reze88 will endeavour to notify users within a reasonable time and take reasonable steps to minimise the impact on users.

10. Amendments to Terms

reze88 reserves the right to amend, update or replace these Terms and Conditions at any time based on operational requirements, legal changes or service improvements. The latest update date will always be displayed at the top of this document.

Notification of material changes to these terms will be communicated to users via notices within the platform or through the registered email address. Continued use of the reze88 platform after the effective date of such amendments will be considered as the user's acceptance of the amended terms.

It is the user's responsibility to review this Terms and Conditions page periodically to ensure they are always aware of the latest version of the terms.

11. Contact Us

If you have any questions, concerns or feedback regarding these Terms and Conditions, the reze88 support team is ready to assist you.

Customer support is available 24/7 in Malay and English through the following channels:

• Live chat directly through the reze88 platform
• Email: [email protected]

Our team will endeavour to respond to every enquiry within a reasonable time. For issues requiring further investigation, we will update you on the investigation status periodically.